In the following we inform you about the collection of personal data when using our website. Personal data is all data that relates to you personally, such as your name, address, telephone number, date of birth, e-mail address, user behavior, etc.

We process your data exclusively on the basis of the statutory provisions (General Data Protection Regulation and Data Protection Act in the version of the Data Protection Act Amendment Act, Federal Law Gazette I No. 120/2017). The protection of your personal data is very important to us.

Responsible body

The controller pursuant to Art. 4 (7) of the General Data Protection Regulation (GDPR) is

Name:
Karl Altmann GmbH, FN 80281 k
Address: Haselbrunnerstraße
Haselbrunnerstraße 2
E-mail address:
office@hotel-altmann.at
Telephone number
+43 (0) 1889 88 82


COLLECTION AND USE OF PERSONAL DATA

When you contact us by e-mail or via a contact form, the data you voluntarily provide (your e-mail address, your name, your address and your telephone number) will be stored by us in order to answer your inquiry.

In addition to the use of our website, we also offer various services. In order to provide these respective services, you must generally provide us with further personal data.

Mandatory fields in our contact or order forms are marked as such. We require the data to be entered in the mandatory fields in order to process your request or to carry out pre-contractual measures and to fulfill the contract, as otherwise we will not be able to answer your request or complete your order.


We delete the data provided by you in this context after storage is no longer necessary or restrict processing if there are statutory retention obligations. After expiry of the statutory retention obligations, your data will be deleted unless you have expressly consented to further use or there is no longer a legal basis for further processing of your data.

DATA COLLECTION WHEN YOU VISIT OUR WEBSITE

When you simply visit our website, i.e. if you do not fill out a contact or order form or otherwise provide us with information, we only collect the data that your browser transmits to our server. We only collect the data that is technically necessary for us to display our website to you and to ensure the stability and security of our website. The legal basis for this is Art. 6 para. 1 lit. f GDPR.

We collect the following data when you visit our website:


  IP address

  Date and time of the request

  Time zone difference to Greenwich Mean Time (GMT)

  Content of the request (specific page)

  Access status/HTTP status code

  amount of data transferred in each case

  Website from which the request originates

  browser

  Operating system and its interface

  Language and version of the browser software

USE OF COOKIES

In addition to the above-mentioned data, cookies are stored on your computer when you use our website, whereby only cookies that are absolutely necessary are set. Cookies are small text files that are stored on your hard disk in order to make your visit to our website more attractive and to enable you to make optimum use of certain functions and services offered. Cookies cannot execute programs or transfer viruses to your computer. They are used in particular to make our website more user-friendly and effective overall.

Our website uses session cookies and persistent cookies, which we explain below.

Session cookies are automatically deleted when you close your browser. Session cookies store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables us to recognize your computer on subsequent visits. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can find the duration of storage in the overview in the cookie settings of your browser. You can also delete these cookies at any time in the security settings of your browser.

It is possible to configure your browser settings so that, for example, the acceptance of cookies is rejected. If you would like to know how to take these steps, please use the help function in your browser.

However, we would like to point out that if you do not accept cookies, you may not be able to use all the functions of our website.

 

Forwarding of data

As part of order processing and contract fulfillment, we pass on your data to service providers commissioned by us, in particular to IT service providers, debt collection companies/lawyers (in the event of outstanding claims), logistics, postal and/or shipping companies and/or credit institutions, insofar as this is necessary for contract fulfillment. For the processing of any payments, we pass on the payment data collected to commissioned credit institutions and, if necessary, to commissioned payment service providers. If you have given your express consent, we will provide commissioned shipping companies with your e-mail address and telephone number, among other things, so that they can contact you before delivery with regard to delivery notification or coordination.

We also pass on your data to our tax advisor in order to fulfill our tax obligations.

You can revoke any consent you have given at any time, in whole or in part, using the contact details given above. In the event of revocation, we will delete the data you have provided for this purpose, unless it is required for other purposes or you have expressly consented to further use of your data. Your data will also be deleted if there is no legal basis for further processing of your data.

 

POSTAL ADVERTISING / RIGHT TO OBJECT

We reserve the right to use your first name, surname and postal address for our own advertising purposes (e.g. to send you offers or information about our products/services by post). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in an advertising manner.

The advertising mailings are carried out by a service provider on our behalf. We will transmit your data to this service provider for this purpose.

You can object to the processing of your personal data for these purposes at any time, in whole or in part, by sending a message to the above-mentioned contact details.

​

RIGHTS OF DATA SUBJECTS

Information on your rights as a data subject:

You have the following rights with regard to your personal data:

Right of access within the meaning of Art 15 GDPR,
Right to rectification or erasure within the meaning of Art 16 and Art 17 GDPR,
Right to restriction of processing within the meaning of Art 18 GDPR,
Right to data portability within the meaning of Art 20 GDPR,
Right to object to processing within the meaning of Art 21 GDPR.

You also have the right to withdraw your consent to the processing of your personal data at any time.

You can assert your above-mentioned rights at any time, in whole or in part, by informal letter, without giving reasons, by post or by e-mail to the above-mentioned contact details of the responsible body or (if available) the data protection officer.

When exercising your objection to the processing of your personal data, we request that you explain the reasons why we should no longer process your personal data. In the event of your justified objection, we will examine the situation and will either terminate or adapt the processing of your personal data or inform you of our compelling legitimate grounds on the basis of which we will continue the data processing.

If you are of the opinion that the processing of your personal data violates data protection law or your data protection claims have otherwise been violated in any way, you also have the right to complain to the competent supervisory authority.

 

LINKS TO OTHER WEBSITES
If there are links to other websites on our website, we would like to point out that our privacy policy does not apply to these websites. We ask you to visit these websites directly in order to obtain the relevant data protection declaration. Any liability on our part for these websites is excluded.
 

CHANGES TO THE PRIVACY POLICY
We reserve the right to update the privacy policy, in particular to comply with legal or technical requirements and in the event of changes to our services or data processing. If your consent is required or components of the privacy policy contain provisions of the contractual relationship with you, the changes will only be made with your consent. We ask you to inform yourself regularly about the content of the privacy policy.